One of the ways we at Best Western River North differentiate ourselves from the competition is by providing superior customer care. Our team is committed to making our guests feel like they are at their “home away from home”. Recent guests of Best Western River North wrote a letter to the editor of the Chicago Tribune because they were so impressed by our city of Chicago and the and strangers who offered assistance along with the exceptional staff of our hotel and another. It is this unique blend of Midwest charm and a culture based on the true spirit of hospitality that makes our team special.At Best Western River North, we believe that a successful hotel delivers excellent quality service to customers, and service quality is considered the life of the hotel. Service quality in the hospitality industry has become one of the most important factors for gaining a sustainable competitive advantage and customers' confidence in the highly competitive marketplace. We hope our values are shown through the service the team is offering and judging by the comments from our customer, we're on the right path.
